PRIVACY POLICY
This privacy policy (hereinafter “Privacy Policy”) deals with the protection of your privacy while you use our website which is hereinafter referred to as “the website” and which is located at: mypodpodiatry.com.au
The website is owned and operated by: the Trustee for myPod Podiatry (ACN 145 638 071) (trading as myPod Podiatry) (hereinafter “we” or “us”).
We are committed to the protection of your privacy and to complying with the Australian Privacy Principles (APPs) in the Privacy Act 1988. We take your privacy very seriously, so we urge you to read this policy very carefully because it contains essential information about:
– who we are
– how and why we collect, store, use and share personal information
– your rights in relation to your personal information, and
– how to contact us and supervisory authorities in the event that you have a complaint.
WHO WE ARE
The Trustee for myPod Podiatry (trading as myPod Podiatry) owns this website. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under Australian privacy laws. We may also be regulated by the General Data Protection Regulations (“GDPR”) which apply across the European Union (“EU”), including the United Kingdom (“UK”) and we may be responsible as “controller” of that personal information for the purposes of those laws.
THE INFORMATION WE COLLECT AND USE, HOW WE COLLECT IT, AND WHY WE COLLECT IT
We collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
· Information you provide us when you purchase goods or services. This information will include your name, address, and contact details.
· Information from publicly available sources of information
· Information derived from communications between us and you.
We collect personal information in a number of ways when you use our website. We use your personal information to help us improve your experience with our website.
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us an email, we will record your email address.
We track usage patterns on our website on an anonymous aggregate basis. Your identity cannot reasonably be ascertained from this information. Each time you visit our website a web server makes a record of your visit. Specifically, it records your:
· Internet Provider
· Date and time of your visit
· Pages accessed and the documents downloaded
· Search items entered
· Referring URLs (universal locators)
How we use your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent unless authorized or required by law. Generally, we will only use and disclose your personal information:
· To answer your inquiry.
· To register you for events, promotions, or seminars.
· For direct marketing (this includes email, telephone, and direct paper mail marketing) to keep you informed of new developments we believe may be of interest to you.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Blueprint Podiatry that you would not like to receive, please let us know and we will remove your name from our mailing list.
COOKIES AND SIMILAR TECHNOLOGIES
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
For further information on cookies visit www.oaic.gov.au, www.aboutcookies.org or www.allaboutcookies.org.
WHETHER YOU HAVE TO PROVIDE PERSONAL INFORMATION, AND IF SO WHY
You can choose not to provide any personal information to us. However, if you do so, some features of our website may not work as intended.
MARKETING
We would like to send you information about products, services, offers, competitions, and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see “What other rights do you have?” below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us via email at kirsty@mypodpodiatry.com.au.
INFORMATION YOU RELEASE
You acknowledge and agree that if you publish or submit personal information in publicly accessible sections of the website (such as forums, bulletin boards, chat rooms, or other similar sections), then you are solely responsible for the release of that personal information and we are not liable or responsible in relation to the release of that personal information.
EMAIL OPT IN/OUT
If you receive an email from us in relation to the website and would prefer not to receive such correspondence in the future, you may follow the instructions in the email to opt out of future correspondence. You may also contact us, using the details at the bottom of this Privacy Policy, in order to opt out of future correspondence. We will make all reasonable efforts to promptly comply with your requests. However, you may receive subsequent correspondence from us while your request is being handled.
COMBINING INFORMATION
We may combine, link, or aggregate some of your information in order to obtain a better understanding of your requirements. This may enable us to better design the website and may also assist with our business or administration requirements.
We may also share aggregated information with third parties.
WHO YOUR INFORMATION MAY BE SHARED WITH
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We may provide some of your personal information from time to time to third party service providers so that they can help us to serve you.
We may use third party service providers to assist with information storage (such as cloud storage).
We may provide some of your personal information to third party service providers for the purpose of analysing data or tracking usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website and other details about your usage of the website. This information enables us to understand patterns of usage of the website, and to improve the website.
We may use third party service providers to host the website. If this occurs, that third party service provider is likely to have access to some of your personal information.
We may use third party service providers to fulfil orders in relation to the website.
We may allow third parties to advertise on the website. These third parties may use cookies in connection with their advertisements (see the “Cookies and similar technologies” clause in this Privacy Policy).
However, we only share your personal information with a third-party service provider if that provider agrees to our privacy standards as set out in this Privacy Policy.
Notwithstanding the other provisions of this Privacy Policy, we may provide your personal information to a third-party or to third-parties in order to protect the rights, property, or safety, of us, our customers or third parties, or as otherwise required by law.
We will not knowingly share your personal information with any third parties other than in accordance with this Privacy Policy.
If your personal information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. You will also have the opportunity to request us not to share that information.
We promise not to spam you, or to sell or rent your personal information to anyone else.
RELATED ENTITIES
We may share your personal information, including personal information that identifies you personally, with any of our parent companies, subsidiary companies, affiliates, or other trusted related entities.
However, we only share your personal information with a trusted related entity if that entity agrees to our privacy standards as set out in this Privacy Policy.
DISCLOSURE OF PERSONAL INFORMATION
Patients and clients can request to have copies of their personal information, clinical notes, images and reports sent to them or a third party by contacting one of our centres to obtain a Release of Personal Information Consent Form. Your personal information will not be released unless a consent form has been signed, received and processed by the privacy. We will only disclose personal information in accordance with the Privacy Act. This means that personal information may be disclosed:
· For the purposes and uses for which we have advised that we are collecting it, and for related purposes that you would reasonably expect.
· Where we have the consent by you to do so.
· As required by law.
· Under other circumstances where permitted under the Act.
MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
Part or all of our business may be merged, restructured, or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy, or insolvency proceedings.
In the event that such a merger, restructure or sale occurs as just described, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure, or sale.
KEEPING YOUR INFORMATION SECURE
By continuing to use the website, you agree to the terms of this Privacy Policy. You acknowledge, agree, and accept that no transmission of information or data via the internet, or electronic storage of data, is completely secure. You acknowledge, agree, and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk. However, we take the protection and storage of your personal information very seriously.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way.
We will also use technological and organisation measures to keep your information secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us.
ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
We are committed to ensuring that any of your personal information which we are holding is accurate and kept up to date.
We will take all reasonable steps to ensure that personal information which is inaccurate (having regard to the purposes for which it was processed) is erased or rectified without delay.
You have the right to request access to any of your personal information which we are holding.
You have the right to request that any of your personal information which we are holding be updated or corrected.
In order to request access, an update, or a correction to your personal information, please contact us.
GOVERNING LAW
This Privacy Policy is subject to the laws of South Australia, Australia and each party submits to the jurisdiction of the courts of South Australia, Australia. We are committed to the Australian privacy legislation in the way we collect, use, secure, and disclose personal information.
CHANGES TO THE PRIVACY POLICY
This Privacy Policy was last updated on 30th May 2023.
We may change this Privacy Policy from time to time. You should check this Privacy Policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by email.
COMPLAINTS
If you would like any further information or have any queries, problems, or complaints in relation to this Privacy Policy or our information-handling practices in general, please contact us.
We aim to resolve all complaints promptly. However, if you are still concerned about the way in which any privacy issue has been handled by us, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for guidance on alternative courses of action which may be available.
